Free delivery in France from 150 € of purchase - Secure payment

terms of delivery

delivery conditions - the gin addict

SHIPPING COST

Delivery costs vary depending on the type of carrier chosen and the delivery location chosen by the buyer.

Delivery costs are free from purchases of € 150 including VAT, for delivery addresses located in mainland France only.

For Belgium and Luxembourg, delivery costs are free from purchases of € 190 including tax.

protection of your shipments

Our logistics department pays particular attention to the packaging of your packages. All our shipments are secured in suitable packaging to minimize the risk of damage to your products.

DELIVERY AND SHIPPING TERMS

All orders are processed by THE GIN ADDICT Logistics Department from Monday to Friday inclusive, except on public holidays. The order processing takes place:

  • Within 24 / 48h following the online payment of the order on the Online Store, in the case of payment by credit card or Amex (Stripe)
  • Within 24/48 hours following the online payment of the order on the Online Store, in the case of payment by Paypal (transaction accepted by the online payment solution Paypal);

Orders are then shipped from Monday to Friday inclusive, except public holidays, within two to three working days from the day the order is processed.

These shipping times may be extended during periods of high activity or in the event of exceptional closure. For example: Christmas, Father's Day, annual closure, inventory, etc.

An email confirming the shipment of the order is sent to the buyer on the day the order is actually dispatched.

The delivery time (from the effective date of dispatch of the order) for delivery addresses in mainland France is 24 to 48 hours with DPD PRedict or DPD Relais. A tracking number for the progress of the delivery is indicated in the order shipment confirmation email sent to the buyer by THE GIN ADDICT. The delivery is tracked on the website of these carriers, via the link provided in the email sent by THE GIN ADDICT.

It is expressly agreed that the buyer will become responsible for the products as soon as they are delivered, the delivery entailing the transfer of risks at the buyer's expense.

Delivery is made by delivering the products to the Buyer, except in the case where the Buyer will appoint THE GIN ADDICT to another carrier than those offered by THE GIN ADDICT

DELIVERY ERROR / DEFECT

In the event of delivery of an Item not corresponding to the Buyer's Order, or defect related to transport, the Customer may return said Item within 15 days after receipt to THE GIN ADDICT by following the procedure provided below. -after and accessible on the Site.

In order to benefit from the exchange or refund of the Item, the Customer will return it, in the original packaging of the Item, to the following address:

TRANSPORTS FATTON to the attention of Sonia Hunstedt - ZAC Satolas Green - 69330 Pusignan, FRANCE

 

We undertake to reimburse you for the return shipping costs incurred, upon presentation of proof of payment. The reimbursement includes the standard delivery costs, as offered when ordering by THE GIN ADDICT. The additional delivery costs are not reimbursed by THE GIN ADDICT when the buyer has expressly chosen his more expensive delivery method than the standard delivery method offered by THE GIN ADDICT.

The refund will be made using the same means of payment as that used by the buyer for the order, unless agreed between the buyer and THE GIN ADDICT for the use of another means of payment.

Once the verification of the returned Items has been carried out, THE GIN ADDICT undertakes to exchange or reimburse the Customer according to the choice made by the latter, as soon as possible; in the event of a refund, it will be made to the Customer's bank account or payment account used for payment for the Items.